22-25 April 2026

Reactive DBA to Proactive DBRE, From Burnout to Buy-In

Proposed session for SQLBits 2026

TL; DR

Buried in firefighting? Amy Abel shares the framework she used as a Tech Lead to turn a reactive DBA team into a proactive DBRE unit. Learn to quantify toil, gain management buy-in, and build a strategic roadmap out of burnout.

Session Details

Are you buried in constant firefighting and alert fatigue? This session shares the practical framework I developed as a Tech Lead to transform a burned-out, reactive DBA team into a calm, proactive DBRE unit.

This is not just a high-level success story. I will walk you through the specific concepts and operational processes I implemented to stabilize the team. We will cover how to shift the focus from endless ticket queues to strategic roadmaps, how to quantify toil to gain management buy-in, and the specific planning techniques that allowed us to escape the chaos.

You will leave with a proven guide to changing team culture and a set of tools to build resilience in your own organization.

3 things you'll get out of this session

Learn how to quantify operational toil to justify headcount and gain executive buy-in for reliability initiatives. Discover specific planning techniques, such as moving from story points to time-based estimation, that stabilize team capacity. Acquire a framework for creating strategic technology roadmaps that move a team from reactive firefighting to proactive engineering.