Pamela Paterson

Pamela Paterson, BJ, MS, CBAP, LSSGB, APO, is an international best-selling author and a senior IT business analyst consultant, having worked with +50 organizations including Red Cross, KPMG, PwC, Hewlett-Packard, and the federal government. She has presented at +200 events in the U.S, Europe, Canada, and Asia, and has written six books, two of them international best-sellers, including Creating Requirements for Software Projects: A Business Analyst’s Guide to Requirements Management and Get the Job: Optimize Your Resume for the Online Job Search. Pamela also taught project management at a Toronto college. Pamela speaks about stakeholder management, business analysis, and communications. She can be reached at www.pamelapaterson.com.

Pamela Paterson's Sessions

Elicit and Collaborate Like a Pro! Top Tips from an ExpertSQLBits 2023

Excellent elicitation and collaboration has been cited as one of the key success factors in optimizing and managing stakeholder relationships. Stakeholders are our main source of information on a project, so it is critical to our success that we understand and navigate elicitation and collaboration effectively. The problem is, how do we do it? How do we overcome inherent problems such as zoomed-out, stressed out stakeholders who don’t participate? What are the different types of stakeholders and how do we deal with each of them? What are the best techniques for each stakeholder type? Join us to learn the top techniques for effective elicitation and collaboration from Pamela Paterson, an expert and international best-selling author in business analysis. Learning Objectives: In this webinar you will learn how to: -Prepare for and conduct effective elicitation with stakeholders -Manage and optimize stakeholder engagement and communication -Choose correct techniques for effective elicitation and collaboration -Overcome the top issues in elicitation and collaboration